Support

For help with Beheld, email [email protected]. Include your iPhone model, iOS version, and a short description of what happened. Please don't include Health screenshots, journal entries, or other sensitive details unless we ask.

We read every message and aim to reply within 1–2 business days.

Device requirements

Base app

iPhone with iOS 26 or later.

Personal AI writing

An Apple Intelligence-capable iPhone.

Postcard images

An Apple Intelligence-capable iPhone with Image Playground available. Beheld falls back to bundled illustrations elsewhere.

Permissions

Beheld asks for permission to read movement data from Apple Health. The data is read on your iPhone and never uploaded.

Purchases

The one-time Personalization unlock is processed by Apple through the App Store. To restore the purchase on a new iPhone signed in to the same Apple ID, open Beheld, go to Settings → Restore Purchase.

Frequently asked

Why doesn't Beheld say "walked" or "ran"?
Because some movement isn't walking or running. The companion uses mode-neutral verbs — covered, went, gained, returned — so the journal works for any way you move through the world.

What if I don't move very much one day?
That's fine. Rest is part of the record, not its absence. The companion writes about quiet days too.

Can I export my journal?
There's no whole-journal export. Your entries stay on your iPhone and are included in your device's standard backups if you use iCloud Backup or back up to a computer — controlled by your Apple settings. You can share an individual milestone postcard from the app as an iMessage, one at a time.